THE only website in Europe for the X21 Controller unit FROM NWTCYCLETRONIC.

Returns & Warranty

Our returns/warranty policy is quite simple.

If ANYTHING happens to your X21 unit, or any other part that you’ve bought from us; send us an email here at kiltedbushidobuilds and we’ll organise for a ‘no questions asked’ replacement to be sent out to you.

All the X21 units have 2 year warranty & everything else has 1 year. To be eligible for the warranty cover, your item must be in one piece, as in not been driven over, crushed, blended or torched with a blowtorch. If it fails for any other reason whatsoever please get in touch. 

After shipping it out to us, please allow 5-7 working days for your product to reach us. Once we’ve received your item we will attempt to turn it around & get your replacement to you as soon as possible.

If you’ve any questions or queries feel free to get in touch via email or the phone number below.

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